Annual Report 2008-09

Introduction

In 1998, the Ministry of Social Justice & Empowerment organized a workshop to determine the need for national phone service for children. It was then decided that the Ministry of Social Justice and Empowerment would support the replication of CHILDLINE across India in a phased manner.

CHILDLINE launched on June 20^th. 1996 in Mumbai as a field action project of the Tata Institute of Social Sciences (TISS) after four years of planning with MTNL, NGOs and street youth and children of Mumbai.

Therefore Child-line become national with an identity a common logo, number and color across the country.

In Shimla, CHILDLINE Project was introduced by CHILDLINE India Foundation Mumbai with Himachal Pradesh Voluntary Health Association and Population Research Center (HPU) w.e.f from 31^st March, 2006 with the installation of Toll Free No.1098 at HPVHA Head Office. The Project is supported by Ministry of Women & Child Development.

The Project is sanction for Shimla city and surrounding only and under this, the Toll Free No. 1098 is accessible to all the children who are below18 years.

OBJECTIVES:

• To respond to children in emergency situations.
• To provide the telephonic counseling.
• To respond to children undergoing any sort of exploitation like child labor, street children, child victims of the flesh trade, children in institutions etc.
• To intervene the cases and match the available resources according to case requirement.
• To provide needful facilities like shelter homes, education, medical assistance, repatriation, emotional support and guidance etc.
• To create a structure and environment which ensures the protection of the rights of child as mentioned or ratified in the UN convention on the Rights of the child and Juvenile Justice (Care & Protection of Children) Act, 2000.
• To provide a platform for networking amongst organization and also create a child friendly relation.
• To create awareness among masses about Child Rights & about the activities of Child line.
• To being together Govt. & Voluntary Organization for making the environment & System to work according to the need of time and direct the nation builders toward a more secured path.

Significant in this Year : Achievement Of Childline

In Outreach activity we found a large number of child laborour who were working as hoarse-rider in kufri, we take an initiative and report to labor department but labor department had not any response, in this process we found it’s a matter of child trafficking for labor and drug paddling, we Call a press conference and disclosed the Case, therefore Shimla high court and legislative Assembly are hoist the issue. In presser of Court labor department done three inquires and reported to the court.

Study on rag-pickers

Educational status in Basties.

Study on child begging network in Shimla

And sum of dynamic Cases.

Statistics of Cases.

Statistics of Calls

City :Shimla	April 2008- March 2009
Calls	Gender		Age Group
Intervention	Male	Female	0-5	6-11	12 - 15	16-18	Above 18	Gender Total
Medical Help	10	5	3	1	5	4		15
Shelter	1	1		1	1			2
Restoration (within the country)
Repatriation (outside the country)
Rescue from abuse	4	5		3	4	2		9
Death Related
Sponsorship	3	1		1	2			4
Referred by another CHILDLINE	1						1	1
Missing Children
Child Lost	6	1						7
Parents Asking Help	1	1						2
Emotional Support & Guidance	12	11						23
Unclassified *
Information
Information & Referral to service	5	4						9
Information About CHILDLINE & Volunteers	79	86						165
Supportive calls
Follow up calls: At City Level	14	11						25
Follow up calls: calls for cases from other CLs
Phone Testing								530
Did Not Find\Did Not Intervene
Silent/Confidence building								427
Technical defects
Blank								576
Wrong	220	231						451
One-sided communication
Fun calls
Crank\Fun\Abusive	30	38						68
Chat Calls								228
Others
Personal Calls	61	32						93
Administrative calls								390
Total								3025
* Only those intervention cases which cannot be classified in the given CHILDLINE categories

Innovations in Child line Out-reach

a) Awareness generation among masses by pasting CHL stickers on HRTC buses from May 2008 onwards.

b) Organized few Stalls and other activities(Quiz Games) in local bazaars and mass visiting area of Shimla(Ridge and mall road)

c) Advertisement of Child line through local TV channel.

d) Awareness generation with Municipality and Labor department on Display Centers.

e) Awareness generation in Reporters of Print media,

f) Appointments of Children in few Institutions as a Ambassador of Child line.

g) Meetings with law enforcement officials, journalist and Stack holders of community on Regular basis.

Workshops and other Activities

h) Workshop on Child rights with Media professionals.

i) Workshop on Nutrition with stackholder from community

j) Workshop on Child Trafficking With Police

k) Relation building with several senior police officials and Law Administration.

l) Regular visiting and meetings in Police Stations.

m) Attended a workshop in Lacknow organized by NCPL

n) Attended a workshop in Udaipur organized by CIF

o) Attended a workshop on child adoption organized by Dptt. SJW

p) Meeting with Joint Secretary (GOI) Ministry of women n child Development